/* Radd (ردّ) — design tokens + layout. RTL first, LTR via [dir=ltr]. */
:root{
  --bg:#f6f7f9; --surface:#ffffff; --surface-2:#f1f3f6; --border:#e3e7ec;
  --text:#14181f; --text-2:#4b5563; --muted:#8a94a3;
  --accent:#0e9f6e; --accent-2:#0b7d57; --accent-soft:#e3f6ee;
  --info:#2563eb; --info-soft:#e7efff; --warn:#b45309; --warn-soft:#fff4e0;
  --danger:#c2410c; --danger-soft:#ffece4; --violet:#6d4ed8; --violet-soft:#efeafe;
  --note:#fff7d6; --bubble-in:#ffffff; --bubble-out:#dcf5e8;
  --radius:14px; --radius-sm:10px; --shadow:0 1px 2px rgba(16,24,40,.05),0 4px 16px rgba(16,24,40,.05);
  --gap:16px; --gap-lg:24px;
  --font:'Tajawal',system-ui,-apple-system,'Segoe UI',sans-serif;
  color-scheme:light;
}
@media (prefers-color-scheme:dark){
  :root:not([data-theme="light"]){
    --bg:#0d1117; --surface:#151b23; --surface-2:#1c232d; --border:#2a333f;
    --text:#e8edf3; --text-2:#b3bdc9; --muted:#7d8896;
    --accent:#22c38e; --accent-2:#3dd9a4; --accent-soft:#11382b;
    --info:#6b9bff; --info-soft:#18284a; --warn:#f0a63a; --warn-soft:#3a2a10;
    --danger:#ff8a5c; --danger-soft:#3d1d12; --violet:#a58bff; --violet-soft:#2a2050;
    --note:#3a3313; --bubble-in:#1c232d; --bubble-out:#12392b;
    --shadow:0 1px 2px rgba(0,0,0,.4); color-scheme:dark;
  }
}
:root[data-theme="dark"]{
  --bg:#0d1117; --surface:#151b23; --surface-2:#1c232d; --border:#2a333f;
  --text:#e8edf3; --text-2:#b3bdc9; --muted:#7d8896;
  --accent:#22c38e; --accent-2:#3dd9a4; --accent-soft:#11382b;
  --info:#6b9bff; --info-soft:#18284a; --warn:#f0a63a; --warn-soft:#3a2a10;
  --danger:#ff8a5c; --danger-soft:#3d1d12; --violet:#a58bff; --violet-soft:#2a2050;
  --note:#3a3313; --bubble-in:#1c232d; --bubble-out:#12392b;
  --shadow:0 1px 2px rgba(0,0,0,.4); color-scheme:dark;
}
html{scroll-behavior:smooth}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--text);font-family:var(--font);font-size:15px;line-height:1.9;-webkit-font-smoothing:antialiased}
h1,h2,h3,h4{margin:0;font-weight:700}
h1{font-size:24px;line-height:1.5} h2{font-size:18px;line-height:1.55} h3{font-size:15.5px;line-height:1.65}
p{margin:0}
a{color:var(--accent-2)}
button,input,select,textarea{font:inherit;color:inherit;line-height:1.6}
.muted{color:var(--muted)} .small{font-size:13px;line-height:1.85}
.num{font-variant-numeric:tabular-nums;direction:ltr;unicode-bidi:isolate}

/* shell */
.app{display:grid;grid-template-columns:248px 1fr;min-height:100vh}
.side{background:var(--surface);border-inline-end:1px solid var(--border);padding:18px 12px;position:sticky;top:0;height:100vh;overflow-y:auto;display:flex;flex-direction:column;gap:4px}
.brand{display:flex;align-items:center;gap:10px;padding:4px 10px 16px}
.brand .logo{width:36px;height:36px;border-radius:11px;background:linear-gradient(135deg,var(--accent),#14b8a6);display:grid;place-items:center;color:#fff;font-weight:800;font-size:18px}
.brand b{display:block;font-size:16px;line-height:1.5}
.brand span{font-size:12px;color:var(--muted);line-height:1.5}
.nav a{display:flex;align-items:center;gap:10px;padding:8px 12px;border-radius:10px;color:var(--text-2);text-decoration:none;font-weight:500;line-height:1.6}
.nav a:hover{background:var(--surface-2)}
.nav a.on{background:var(--accent-soft);color:var(--accent-2);font-weight:700}
.nav .ic{width:20px;text-align:center}
.nav .badge{margin-inline-start:auto}
.nav-sep{font-size:11.5px;color:var(--muted);padding:12px 12px 2px;letter-spacing:.02em;line-height:1.6}
.side-foot{margin-top:auto;padding:12px;font-size:12px;color:var(--muted);line-height:1.85}
.main{min-width:0;display:flex;flex-direction:column}
.top{display:flex;align-items:center;gap:12px;padding:12px 24px;background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:env(safe-area-inset-top,0px);z-index:20}
.top .search{flex:1;max-width:420px}
.top .spacer{flex:1}
.btn.menu-btn{display:none}
.page{padding:24px;display:flex;flex-direction:column;gap:var(--gap-lg);min-width:0}
.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}
.page-head p{color:var(--text-2);margin-top:4px;text-align:justify}

/* primitives */
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px;min-width:0}
.card-h{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px;flex-wrap:wrap}
.grid{display:grid;gap:var(--gap)}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.stack{display:flex;flex-direction:column;gap:12px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--border);background:var(--surface);border-radius:10px;padding:7px 14px;cursor:pointer;font-weight:600;white-space:nowrap;text-decoration:none;color:var(--text)}
.btn:hover{background:var(--surface-2)}
.btn.pri{background:var(--accent);border-color:var(--accent);color:#fff}
.btn.pri:hover{background:var(--accent-2)}
.btn.ghost{border-color:transparent;background:transparent}
.btn.sm{padding:4px 10px;font-size:13px;border-radius:8px}
.btn.danger{color:var(--danger)}
.btn:disabled{opacity:.5;cursor:not-allowed}
.inp,select.inp,textarea.inp{width:100%;border:1px solid var(--border);background:var(--surface);border-radius:10px;padding:8px 12px;outline:none}
.inp:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
textarea.inp{resize:vertical;min-height:84px}
label.f{display:flex;flex-direction:column;gap:6px;font-size:13.5px;font-weight:600;color:var(--text-2);line-height:1.65}
.badge{display:inline-flex;align-items:center;gap:4px;font-size:12px;font-weight:700;padding:1px 9px;border-radius:999px;background:var(--surface-2);color:var(--text-2);line-height:1.85;white-space:nowrap}
.b-green{background:var(--accent-soft);color:var(--accent-2)} .b-blue{background:var(--info-soft);color:var(--info)}
.b-amber{background:var(--warn-soft);color:var(--warn)} .b-red{background:var(--danger-soft);color:var(--danger)}
.b-violet{background:var(--violet-soft);color:var(--violet)}
.dot{width:8px;height:8px;border-radius:50%;display:inline-block;background:var(--muted)}
.dot.on{background:var(--accent)}
.switch{position:relative;width:42px;height:24px;flex:none;cursor:pointer}
.switch input{opacity:0;width:0;height:0;position:absolute}
.switch span{position:absolute;inset:0;background:var(--border);border-radius:99px;transition:.2s}
.switch span::after{content:"";position:absolute;top:3px;inset-inline-start:3px;width:18px;height:18px;border-radius:50%;background:#fff;transition:.2s}
.switch input:checked+span{background:var(--accent)}
.switch input:checked+span::after{inset-inline-start:21px}
.tabs{display:flex;gap:4px;background:var(--surface-2);padding:4px;border-radius:12px;flex-wrap:wrap}
.tabs button{border:0;background:transparent;padding:5px 12px;border-radius:9px;cursor:pointer;font-weight:600;color:var(--text-2)}
.tabs button.on{background:var(--surface);color:var(--text);box-shadow:var(--shadow)}
.avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;font-weight:700;color:#fff;flex:none;font-size:15px}
.empty{padding:40px;text-align:center;color:var(--muted)}
hr.sep{border:0;border-top:1px solid var(--border);margin:4px 0}

/* KPIs */
.kpi .lbl{font-size:13px;color:var(--muted);line-height:1.85}
.kpi .val{font-size:26px;font-weight:800;line-height:1.5;margin-top:2px}
.kpi .delta{font-size:12.5px;font-weight:700;line-height:1.85}
.up{color:var(--accent-2)} .down{color:var(--danger)}
.hero{background:linear-gradient(135deg,var(--accent),#0f766e);color:#fff;border:0}
.hero .lbl,.hero .delta{color:rgba(255,255,255,.85)}

/* tables */
.tbl-wrap{overflow-x:auto;margin:0 -18px;padding:0 18px}
table.tbl{width:100%;border-collapse:collapse;font-size:14px}
.tbl th{text-align:start;font-size:12.5px;color:var(--muted);font-weight:600;padding:8px 10px;border-bottom:1px solid var(--border);white-space:nowrap}
.tbl td{white-space:nowrap;padding:10px;border-bottom:1px solid var(--border);vertical-align:middle;line-height:1.7}
.tbl td.wrap{white-space:normal;min-width:240px}
.tbl tr:last-child td{border-bottom:0}
.tbl tr.click{cursor:pointer} .tbl tr.click:hover td{background:var(--surface-2)}

/* bars */
.bars{display:flex;align-items:flex-end;gap:8px;height:170px;padding-top:10px}
.bars .b{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;height:100%;justify-content:flex-end;min-width:0}
.bars .b i{display:block;width:100%;max-width:34px;border-radius:6px 6px 2px 2px;background:var(--accent)}
.bars .b i.alt{background:var(--info)}
.bars .b small{font-size:11.5px;color:var(--muted);line-height:1.5}
.hbar{display:flex;align-items:center;gap:10px;font-size:13.5px}
.hbar .t{width:130px;flex:none;line-height:1.65}
.hbar .track{flex:1;height:10px;background:var(--surface-2);border-radius:99px;overflow:hidden}
.hbar .track i{display:block;height:100%;background:var(--accent);border-radius:99px}
.funnel .hbar .t{width:90px}

/* inbox */
.inbox{display:grid;grid-template-columns:320px minmax(0,1fr) 300px;height:calc(100vh - 61px);background:var(--surface)}
.inbox .col{min-width:0;display:flex;flex-direction:column;border-inline-end:1px solid var(--border)}
.inbox .col:last-child{border-inline-end:0}
.conv-filters{padding:12px;border-bottom:1px solid var(--border);display:flex;flex-direction:column;gap:10px}
.conv-list{overflow-y:auto;flex:1}
.conv{display:flex;gap:10px;padding:12px;border-bottom:1px solid var(--border);cursor:pointer}
.conv:hover{background:var(--surface-2)}
.conv.on{background:var(--accent-soft)}
.conv .meta{flex:1;min-width:0}
.conv .nm{display:flex;justify-content:space-between;gap:6px;font-weight:700;line-height:1.6}
.conv .pv{color:var(--text-2);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.85}
.conv .unread{background:var(--accent);color:#fff;border-radius:99px;font-size:11px;padding:0 7px;line-height:1.85}
.chat-h{display:flex;align-items:center;gap:10px;padding:10px 16px;border-bottom:1px solid var(--border);flex-wrap:wrap}
.chat-h .who{flex:1;min-width:120px}
.chat-h .who b{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-h select.inp{width:auto;max-width:130px;padding:4px 8px;font-size:13px}
.msgs{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:8px;background:var(--bg)}
.msg{max-width:72%;padding:8px 12px;border-radius:14px;box-shadow:var(--shadow);font-size:14.5px;line-height:1.85;white-space:pre-wrap;word-wrap:break-word}
.msg.in{align-self:flex-start;background:var(--bubble-in);border-start-start-radius:4px}
.msg.out{align-self:flex-end;background:var(--bubble-out);border-start-end-radius:4px}
.msg.bot{align-self:flex-end;background:var(--violet-soft);border-start-end-radius:4px}
.msg.note{align-self:center;background:var(--note);max-width:86%;font-size:13.5px;border:1px dashed var(--warn)}
.msg.sys{align-self:center;background:transparent;box-shadow:none;color:var(--muted);font-size:12.5px;padding:2px}
.msg .tm{display:block;font-size:11px;color:var(--muted);margin-top:2px;text-align:end;line-height:1.5}
.msg .card-in{border:1px solid var(--border);border-radius:10px;padding:8px;margin-top:6px;background:var(--surface)}
.composer{border-top:1px solid var(--border);padding:10px 12px;display:flex;flex-direction:column;gap:8px;background:var(--surface)}
.composer .tools{display:flex;gap:6px;flex-wrap:wrap}
.composer textarea{min-height:46px;max-height:160px}
.composer.note-mode textarea{background:var(--note)}
.ai-sug{display:flex;gap:8px;align-items:flex-start;background:var(--violet-soft);border-radius:10px;padding:8px 10px;font-size:13.5px;line-height:1.85}
.window{font-size:12.5px;padding:6px 10px;border-radius:8px;line-height:1.85}
.qr-pop{position:relative}
.qr-menu{position:absolute;bottom:100%;inset-inline-start:0;width:min(360px,80vw);background:var(--surface);border:1px solid var(--border);border-radius:12px;box-shadow:var(--shadow);max-height:260px;overflow-y:auto;z-index:5}
.qr-menu div{padding:8px 12px;cursor:pointer;border-bottom:1px solid var(--border);font-size:13.5px;line-height:1.75}
.qr-menu div:hover{background:var(--surface-2)}
.side-panel{overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:16px}
.kv{display:grid;grid-template-columns:auto 1fr;gap:4px 12px;font-size:13.5px;line-height:1.75}
.kv dt{color:var(--muted)} .kv dd{margin:0;text-align:end}
.order{border:1px solid var(--border);border-radius:10px;padding:8px 10px;font-size:13px;line-height:1.75}
.back-btn{display:none}

/* flows */
.flow{display:flex;flex-direction:column;align-items:center;gap:0}
.step{width:min(420px,100%);border:1px solid var(--border);border-radius:12px;background:var(--surface);padding:12px 14px;box-shadow:var(--shadow)}
.step .k{font-size:12px;font-weight:700;line-height:1.6}
.step.trigger{border-color:var(--accent)} .step.trigger .k{color:var(--accent-2)}
.step.wait .k{color:var(--warn)} .step.msg .k{color:var(--info)} .step.cond .k{color:var(--violet)} .step.act .k{color:var(--danger)}
.link{width:2px;height:22px;background:var(--border)}
.auto-card{display:flex;flex-direction:column;gap:10px}
.auto-card .stats{display:flex;gap:16px;flex-wrap:wrap;font-size:13px;color:var(--text-2)}
.auto-card .stats b{color:var(--text);font-size:15px}

/* modal + toast */
.modal-bg{position:fixed;inset:0;background:rgba(10,14,20,.5);display:grid;place-items:center;z-index:100;padding:16px}
.modal{background:var(--surface);border-radius:16px;width:min(620px,100%);max-height:90vh;overflow-y:auto;padding:22px;display:flex;flex-direction:column;gap:14px;box-shadow:0 20px 60px rgba(0,0,0,.3)}
.modal .foot{display:flex;gap:8px;justify-content:flex-end;flex-wrap:wrap}
.toast{position:fixed;bottom:20px;inset-inline-start:50%;transform:translateX(-50%);background:var(--text);color:var(--bg);padding:10px 18px;border-radius:12px;z-index:200;font-weight:600;box-shadow:var(--shadow);max-width:90vw}
[dir=rtl] .toast{transform:translateX(50%)}

/* growth */
.phone{width:260px;max-width:100%;border:8px solid #111;border-radius:30px;background:#e5ddd5;height:420px;position:relative;overflow:hidden;margin:auto}
.widget-fab{position:absolute;bottom:16px;inset-inline-end:16px;width:54px;height:54px;border-radius:50%;background:#25d366;display:grid;place-items:center;color:#fff;font-size:26px;box-shadow:0 4px 12px rgba(0,0,0,.25)}
.widget-pop{position:absolute;bottom:80px;inset-inline:12px;background:#fff;color:#111;border-radius:14px;padding:12px;box-shadow:0 8px 24px rgba(0,0,0,.2);font-size:13px;line-height:1.85}
.widget-pop b{display:block;font-size:14px}
pre.code{background:var(--surface-2);border-radius:10px;padding:12px;overflow-x:auto;font-size:12.5px;direction:ltr;text-align:left;line-height:1.7;margin:0;white-space:pre-wrap;word-break:break-all}
.qrbox{width:180px;height:180px;background:#fff;padding:10px;border-radius:12px;display:grid;place-items:center;margin:0 auto}
.int-card{display:flex;flex-direction:column;gap:10px}
.int-card .lg{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;font-weight:800;color:#fff}
.bot-test{height:360px;display:flex;flex-direction:column;border:1px solid var(--border);border-radius:12px;overflow:hidden}
.bot-test .msgs{padding:12px}

@media (max-width:1180px){
  .inbox{grid-template-columns:280px minmax(0,1fr)}
  .inbox .col.info{display:none}
  .g4{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:860px){
  .app{grid-template-columns:1fr}
  .side{position:fixed;inset-block:0;inset-inline-start:0;width:260px;z-index:60;transform:translateX(100%);transition:transform .2s;box-shadow:var(--shadow)}
  [dir=ltr] .side{transform:translateX(-100%)}
  .app.nav-open .side{transform:none}
  .btn.menu-btn{display:inline-flex}
  .page{padding:16px}
  .top{padding:10px 16px}
  .top .search{display:none}
  .g2,.g3{grid-template-columns:1fr}
  .g4{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
  .kpi{padding:12px}
  .kpi .delta{font-size:11.5px}
  .inbox{grid-template-columns:1fr;height:calc(100vh - 57px)}
  .inbox .col.list{display:flex}
  .inbox .col.chat{display:none}
  .inbox.show-chat .col.list{display:none}
  .inbox.show-chat .col.chat{display:flex}
  .back-btn{display:inline-flex}
  .msg{max-width:88%}
  .kpi .val{font-size:19px}
  .hbar .t{width:96px}
}
@media print{.side,.top{display:none}.app{display:block}}

/* sign-in (live workspace) */
.login{min-height:100vh;display:grid;place-items:center;padding:24px 16px}
.login-card{width:min(400px,100%);display:flex;flex-direction:column;gap:14px;padding:24px}
.login-card .brand{padding:0;margin-bottom:4px}
.login-card h1{font-size:20px;line-height:1.5}